Terms of service

Effective Date: January 1, 2022

Welcome to Evergrove.space. These Terms of Service govern your use of our website and all purchases made through our online store. By accessing or using our website, you agree to these Terms.

1. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms.

You must not:

  • Violate any applicable laws or regulations.
  • Interfere with website security.
  • Attempt unauthorized access to our systems.
  • Use our content for unlawful commercial purposes.

2. Products

We specialize in artificial plants, decorative greenery, and related home décor products.

While we strive to display product images accurately, slight variations in color, texture, packaging, or dimensions may occur due to lighting, screen settings, and manufacturing updates.

3. Pricing

All prices displayed are subject to change without prior notice.

We reserve the right to:

  • Correct pricing errors.
  • Modify promotions.
  • Cancel orders affected by obvious pricing mistakes.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud
  • Payment verification issues
  • Inventory limitations
  • Incorrect customer information

Customers will be notified promptly if an order cannot be fulfilled.

5. Shipping

We provide free worldwide shipping.

Estimated delivery time is 7–14 business days, although delays caused by customs, weather, public holidays, or shipping carriers may occasionally occur.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible purchases may be returned within 30 days of delivery.

7. Intellectual Property

All content on Evergrove.space—including images, graphics, logos, product descriptions, and website design—is the property of Evergrove.space or its content providers and may not be reproduced without written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Evergrove.space shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products.

9. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting customer information and handling personal data responsibly.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon publication on this website.

11. Contact Information

Evergrove.space

2005 13th Ave W, Vancouver, BC V6J 2H8, Canada

Email: support@evergrove.space

Phone: +1 604 817-1164